MonteReye Josephson
BUFFALO
Summary
Dynamic Pharmacy Technician with proven problem-solving skills and a strong background in medication dispensing at Cornerstone Pharmacy. Recognized for optimizing workflow and maintaining confidentiality in compliance with HIPAA regulations. Adept at interpreting medication orders and fostering teamwork to enhance patient care and satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Cornerstone Pharmacy
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Placed orders and handled returns.
Restaurant Waiter
Cattleguard
05.2023 - 03.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Pharmacy Technician Trainee
Prescription Shop
02.2021 - 03.2023
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during training as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, stocking vials, operate automatic medication dispenser, and ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
Waitstaff Manager
Southside Bar and Grill
02.2021 - 03.2023
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
Waitstaff Manager
Bozeman Trail Steakhouse
03.2014 - 02.2021
- Established a positive work environment, promoting teamwork and open communication among staff members.
- Monitored health code compliance by enforcing strict cleanliness standards within the dining area and kitchen workspace.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
Bar Manager
Cowboy Saloon
10.2011 - 03.2014
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
High School Diploma -
Buffalo High School
Buffalo, WY05-2004
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Medicare and medicaid process
- Insurance billing
- Prescription filling
- Interpreting and processing medication orders
- Advanced math skills
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Restaurant Waiter
Cattleguard
05.2023 - 03.2024
Pharmacy Technician
Cornerstone Pharmacy
04.2023 - Current
Pharmacy Technician Trainee
Prescription Shop
02.2021 - 03.2023
Waitstaff Manager
Southside Bar and Grill
02.2021 - 03.2023
Waitstaff Manager
Bozeman Trail Steakhouse
03.2014 - 02.2021
Bar Manager
Cowboy Saloon
10.2011 - 03.2014
High School Diploma -
Buffalo High School
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