Monti Naranjo
Farr West
Summary
Strategic Account Manager with a demonstrated history of driving year-over-year growth and high-tier retention within premium advertising programs. Expert in managing $1M+ quarterly quotas, developing long-term business strategies, and leading cross-functional teams to deliver sophisticated data solutions. Recognized for excellence in client partnership and consistent quota attainment in fast-paced digital environments.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Manager (Reddit Partnership)
MarketStar
01.2023 - Current
- Strategic Performance: Manage a high-value portfolio with a $1M+ quarterly quota.
- Retention Excellence: Awarded for Top Account Retention (Q1 2024) by delivering superior client service and strategic value.
- Leadership: Selected for a specialized team after one year to handle complex, long-term accounts, focusing on strategic Q/Q planning to drive sustained Y/Y growth.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
- Business Development: Act as the primary point of contact for strategic accounts, ensuring needs are met through custom marketing strategies and data-driven solutions.
- Forecasting & Reporting: Provide frequent data updates and revenue reporting to support the Annual Operating Plan (AOP).
- Cross-Functional Collaboration: Partner with product and marketing teams to identify new product categories and market opportunities for account penetration.
Account Manager (Pinterest Partnership)
MarketStar
Ogden, UT
03.2022 - 07.2023
- Portfolio Growth: Managed $350k+ books of business, achieving consistent quarterly revenue growth of 30–45% consisting of 70+ clients.
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Analyzed sales data to identify trends and optimize account performance strategies.
- Mentored junior account managers, enhancing team capabilities and fostering professional growth.
- Presented quarterly business reviews to stakeholders, showcasing account progress and strategic recommendations.
- Strategic: Developed integrated online marketing plans and custom strategies to enhance client ROI and scale account performance.
- Relationship building: Successfully targeted new accounts and expanded existing growth accounts through proactive relationship management focused on active listening for effective troubleshooting to build trust.
- Performance Metrics: Delivered detailed weekly breakdowns of revenue reporting to track progress against quarterly goals.
Education
Bachelor of Science - Business Administration
University of Utah
High School Diploma -
Roy High School
Roy, UT03-2016
Skills
- Goal oriented
- Team Training
- Documentation and reporting
- Building Media plans
- Marketing
- CRM software
- Revenue growth
- Business development
- Client acquisition
- Cold calling skills
- Data analytics
- Performance tracking
- Data-driven decision making
- Sales expertise
- Revenue Forecasting
- Cross-functional Team Collaboration
- Account management
Certification
Certification: Building An Integrated Online Marketing Plan
Timeline
Account Manager (Reddit Partnership)
MarketStar
01.2023 - Current
Account Manager (Pinterest Partnership)
MarketStar
03.2022 - 07.2023
Bachelor of Science - Business Administration
University of Utah
High School Diploma -
Roy High School