Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Montia K Givens

Cahokia Heights,IL

Summary

Dynamic Patient Access Representative with extensive experience at Shiloh Memorial Hospital, excelling in patient registration and insurance verification. Proven ability to deliver exceptional customer service while effectively multitasking under pressure. Epic trained and skilled in patient monitoring, ensuring compliance with healthcare standards and enhancing patient satisfaction.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Patient Access Representative

Shiloh Memorial Hospital
08.2025 - Current
  • Scheduled appointments and coordinated with healthcare professionals to optimize patient access
  • Registered patients, verified insurance, and ensured accuracy of demographic information
  • Delivered customer service aligned with BJC Core Values and adhered to HIPAA regulations

Patient Access Representative

Mercy Hospital
07.2024 - 08.2025
  • Facilitated direct communication with patients to address concerns and provide information
  • Received and processed calls for EMS patients, facilitating timely care delivery
  • Trained in Epic, managed patient arrivals, recorded patient information

Patient Care Tech

Belleville Memorial Hospital
08.2023 - 11.2024
  • Assisted patients with daily care, monitored vitals, and provided mobility support to enhance patient comfort and safety
  • Monitored vital signs and reported changes to healthcare team.
  • Assisted nursing staff with daily patient care tasks and activities.
  • Completed training in EKG procedures and glucose monitoring to stay updated on patient care protocols.
  • Maintained cleanliness and organization of patient rooms and equipment.

Education

NURSING

Saint Louis Community College-PRESNT
St Louis, MO
07-2026

High School Diploma -

Cahokia Highschool
Illinois, Cahokia
05-2023

Some College (No Degree) -

Southwestern Illinois College
Bellville, IL
01-2023

Skills

  • Patient Registration
  • Epic Systems User
  • Patient care
  • Vital signs
  • Patient monitoring
  • Medical terminology
  • Problem solving skills
  • Multitasking skills
  • Works under pressure
  • Calm while under pressure
  • Verbal communication
  • Leadership skills

Certification

  • CNA License
  • CPR Certified

Timeline

Patient Access Representative

Shiloh Memorial Hospital
08.2025 - Current

Patient Access Representative

Mercy Hospital
07.2024 - 08.2025

Patient Care Tech

Belleville Memorial Hospital
08.2023 - 11.2024

NURSING

Saint Louis Community College-PRESNT

High School Diploma -

Cahokia Highschool

Some College (No Degree) -

Southwestern Illinois College
Montia K Givens