MonTrail Johnson
Memphis,TN
Summary
I am a well seasoned CCA from Memphis with years of package handling and customer service experience. I am very eager for this position and have the drive to prove so. I am able to conduct in a professional manner in highly stressful situations. I have quick and spectacular problem solving skills with a strong worth ethic. I can guarantee you that I am reliable and equipped with the skillsets to enhance teamwork and productivity in any work environment.
Overview
5
5
years of professional experience
Work History
City Carrier Assistant
USPS
09.2023 - Current
- Efficiently manage time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Providing exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Navigate through severe weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
- Manage high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
Merchandiser
Peet's Coffee
12.2022 - 07.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for immediate product availability.
Material Handler
FedEx
03.2020 - 11.2022
- Transporting freight on tugs to appropriate locations.
- Placing packages into appropriate containers for shipment.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Education
High School Diploma -
Tennessee College of Applied Technology
Memphis, TN10-2021
High School Diploma -
Ridgeway High School
Memphis, TN05-2017
Skills
- Relationships and rapport
- Geographical awareness
- Reliability and punctuality
- Strong work ethic
- Stress tolerance
- Weather condition preparedness
- Professional appearance
- Package handling expertise
- Safe driving techniques
- Problem-solving abilities
Timeline
City Carrier Assistant
USPS
09.2023 - Current
Merchandiser
Peet's Coffee
12.2022 - 07.2023
Material Handler
FedEx
03.2020 - 11.2022
High School Diploma -
Tennessee College of Applied Technology
High School Diploma -
Ridgeway High School
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