Montserrat Amador - Gomez
2739 Magliocco Dr
Summary
Experienced Intake Coordinator with background in managing patient admissions in healthcare settings. Strengths include high-level organizational skills, efficient multi-tasking, and effective communication. Have consistently streamlined intake procedures for improved operational efficiency. Skilled at fostering positive relationships with patients and staff while ensuring accurate documentation and adherence to compliance standards.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Intake Coordinator
National Home Health
San Jose
09.2022 - Current
- Coordinated patient intake processes for home health services.
- Managed scheduling and documentation for new patient assessments.
- Communicated with healthcare providers to gather necessary patient information.
- Monitored referral sources to streamline communication with external partners.
- Communicated effectively with supervisors regarding current caseloads and resource availability.
Delivery Driver
Peloton
San Jose
08.2021 - 07.2022
- Delivered fitness equipment to customers promptly and efficiently.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated effectively with customers regarding delivery schedules and expectations.
Supervisor
Sky high sports
Santa Clara
08.2018 - 06.2020
- Supervised daily operations to ensure smooth facility management and guest satisfaction.
- Trained and mentored staff on safety protocols and customer service standards.
- Coordinated scheduling for team members to optimize coverage during peak hours.
- Resolved guest complaints promptly to maintain a positive experience at the facility.
Education
Foothill High School
San Jose, CASkills
- Healthcare documentation
- Scheduling management
- Referral source monitoring
- Customer relationship management
- Conflict resolution
- Attention to detail
- Insurance verification
- Multitasking
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Intake Coordinator
National Home Health
09.2022 - Current
Delivery Driver
Peloton
08.2021 - 07.2022
Supervisor
Sky high sports
08.2018 - 06.2020
Foothill High School