Montserrat Montes Valenzuela
Phoenix,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
Work History
Medical Assistant
North Scottsdale Pediatrics
09.2021 - Current
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Oriented and trained new staff on proper procedures and policies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Measured patient pulse oximetry.
Sales Associate
Fashion Q
07.2020 - 08.2021
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Medical Assistant
Phoenix Family Medical Clinic
03.2021 - 05.2021
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Sales Associate
XI Clothing
02.2019 - 03.2020
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Certificate - Medical Assistant
Pima Medical Institute
13610 N Black Cyn Hwy, Phoenix, AZ 8502905.2021
High School Diploma -
PvOnline School
15002 N 32nd St, Phoenix, AZ 8503205.2020
Skills
- Patient-focused care
- Customer Service
- Procedure Assistance
- Patient Flow Management
- HIPAA Compliance
- First Aid
- Patient Relations
- Reliable team player
- Medical Procedures
- EMR / EHR
- Medical Terminology
Timeline
Medical Assistant
North Scottsdale Pediatrics
09.2021 - Current
Medical Assistant
Phoenix Family Medical Clinic
03.2021 - 05.2021
Sales Associate
Fashion Q
07.2020 - 08.2021
Sales Associate
XI Clothing
02.2019 - 03.2020
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
PvOnline School
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