Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moore Jr Ward L

Akron,OH

Summary

Seasoned Customer Associate with 3 1/2 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

8
8
years of professional experience

Work History

Customer Service Associate

Dial America
10.2019 - 07.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Laborer

Custom Products
07.2019 - 10.2019
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.

General Laborer

General Labor
06.1996 - 04.2001

I am able to operate a multitude of power tools and have been assigned to many different companies that range from foundries,warehouses,roofing, and have done mold injection as well.

  • Observed safety regulations on job sites to minimize accidents.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Education

GED -

Ashland University
Ashland, OH

Skills

  • Customer Service
  • MS Office Proficiency
  • Safety Regulations
  • Quality Assurance
  • Exceptional Communicator
  • Customer Relationship Management
  • Account Management

Timeline

Customer Service Associate

Dial America
10.2019 - 07.2022

Laborer

Custom Products
07.2019 - 10.2019

General Laborer

General Labor
06.1996 - 04.2001

GED -

Ashland University
Moore Jr Ward L