Morgan Barnao
Cocoa
Summary
Professional with high standards and focus on achieving results. Skilled in insurance verification, verifying patient identities and keeping patient records organized. Consistently ensures seamless team collaboration and adaptability to changing needs. Known for reliability, attention to detail, and proactive approach to problem-solving.
Overview
10
10
years of professional experience
Work History
Manager
PSJ Pediatrics
Cocoa
12.2019 - Current
- Oversaw daily operations to enhance patient flow and reduce wait times.
- Implemented staff training programs to improve service delivery and patient care standards.
- Led quality assurance initiatives to ensure compliance with healthcare regulations and standards.
- Developed and maintained scheduling systems for optimal resource allocation and efficiency.
- Checked patient identity prior to procedures by using two patient identifiers to ensure safety and compliance.
- Confirmed insurance coverage by collecting proper identification from patients, including full name and date of birth.
- Installed and monitored security cameras, performing regular maintenance and battery changes to ensure continuous operation.
Phlebotomist
Healthfirst-Cape Canaveral Hospital
Cape Canaveral, FL
11.2017 - 12.2019
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Processed laboratory specimens accurately to facilitate timely diagnostic testing and results reporting.
- Maintained compliance with infection control protocols and safety regulations throughout phlebotomy procedures.
- Maintained a high level of accuracy in labeling with two patient identifiers and tracking specimens, ensuring proper testing and timely results.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Trained and mentored junior phlebotomists on best practices for specimen collection and patient interaction.
Phlebotomist
Parkridgehealth
Chattanooga, TN
02.2017 - 10.2017
- Performed venipuncture and capillary draws with precision and adherence to safety protocols.
- Ensured accurate labeling and documentation of specimens for laboratory processing, maintaining compliance with patient identification protocols.
- Trained and mentored new staff on phlebotomy techniques, enhancing team competency and adherence to best practices.
- Labeled transfer tubes with two patient identifiers, ensuring specimens were handled and stored correctly for transport.
Phlebotomist
Onslow Memorial Hospital
Jacksonville, NC
07.2016 - 12.2016
- Collected blood samples following laboratory protocols and regulations to ensure compliance and safety.
- Enhanced laboratory efficiency by accurately labeling with two patient identifiers and organizing specimens for timely processing.
- Ensured accurate labeling with two patient identifiers and documented specimens for laboratory processing to maintain integrity.
- Labeled transfer tubes with two patient identifiers and adhered to handling and storage protocols for specimen transport.
Education
Phlebotomy -
Eastern Florida State College
Cocoa, FL05-2015
High School Diploma -
Space Coast High School
Cocoa, FL05-2011
Skills
- Team leadership
- Staff training and development
- Decision-making
- Regulatory compliance
- Complex Problem-solving
- Time management
- Customer service
- Verbal and written communication
Timeline
Manager
PSJ Pediatrics
12.2019 - Current
Phlebotomist
Healthfirst-Cape Canaveral Hospital
11.2017 - 12.2019
Phlebotomist
Parkridgehealth
02.2017 - 10.2017
Phlebotomist
Onslow Memorial Hospital
07.2016 - 12.2016
Phlebotomy -
Eastern Florida State College
High School Diploma -
Space Coast High School