Morgan Benvin
Anaheim,CA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Broken Yolk Cafe. Proven ability to enhance guest engagement and manage high-volume dining environments while maintaining cleanliness standards. Strong cash handling expertise and a solid work ethic contribute to seamless operations and memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Broken Yolk Cafe
Fullerton, CA
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Bath & Body Works
Orange, CA
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Front of House Employee
Panda Express
Brea, CA
08.2021 - 03.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
Education
Cosmetology License - Cosmetology
Fullerton College
Fullerton, CA05-2026
High School Diploma -
John F Kennedy
La Palma, CA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Menu memorization
- Food running
- High volume dining
Timeline
Server
Broken Yolk Cafe
11.2022 - Current
Sales Associate
Bath & Body Works
08.2022 - 11.2022
Front of House Employee
Panda Express
08.2021 - 03.2022
Cosmetology License - Cosmetology
Fullerton College
High School Diploma -
John F Kennedy