Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
ASSISTANT MANAGER
Little Caesars
Grand Rapids
06.2022 - 03.2025
Supervised and trained a team of 10 employees, improving productivity by 15%
Managed daily cash handling, deposits, and register balancing with high accuracy
Ensured excellent customer service and resolved customer concerns efficiently
Developed staff schedules, reducing labor costs by 20% while maintaining service quality
CASHIER
Spunky Monkey
Walker
08.2023 - 07.2024
Processed customer transactions efficiently at a fast-paced retail environment.
Handled cash, card, and digital payments while maintaining balanced registers
Provided friendly, responsive service to enhance customer experience
Collaborated with team members to meet daily sales and service goals
NURSE TECH
spectrum health
East Grand Rapids
06.2021 - 08.2023
Maintained accurate records and handled sensitive information with confidentiality
Assisted patients with care, demonstrating attention to detail and responsibility
Worked closely with medical staff in a fast-paced, high-accountability environment
CASHIER
Speedway
Grand Rapids
09.2017 - 04.2021
Processed high volumes of cash transactions with accuracy and efficiency
Balanced cash drawers and handled multiple forms of payment
Delivered strong customer service in a fast-paced retail setting
Built trust with repeat customers through consistent, reliable service