Friendly Bartender with exceptional customer service skills. Keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Hi, I’m
Morgan Boots
Hogansburg,NY
Summary
Overview
10
years of professional experience
Work History
Brasshorse Bar And GrillHogansburg, NY
Bartender
07.2017 - 02.2020
Job overview
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Set up glassware, liquor and other necessary supplies for special events.
- Operated efficiently in high-volume setting to prepare and serve more drinks per hour.
- Improved and applied social media marketing strategies to increase patronage.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Fays General StoreCornwall Island
Cashier
01.2016 - 04.2017
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Checked identification for proof-of-age for alcohol and tobacco sales.
The Pet StoreCornwall Square Mall
Cashier/ Sold Pets
03.2010 - 06.2010
Job overview
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Cleaned tear stains from fur using safe chemical cleansers.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Cared for gerbils, guinea pigs and hamsters.
- Monitored water quality and temperature for fish tanks and goldfish bowls.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Education
Cornwall Collegiate And Vocational SchoolCornwall, Ontario
High School Diploma
06.2010
University Overview
Skills
- Cash Register Operation
- Food and Beverage Management
- Guest Satisfaction
- Safe Serving Knowledge
- Attending Multiple Customers
- Responsible Alcohol Service
- High-Volume Environments
- Credit and Cash Transactions
- New Hire Training
- Identification Verification
- Cleaning and Sanitizing
- Cash Register Systems
- Money Handling
- Order Taking
- Disinfection Practices
- Restroom Upkeep
- Room Arrangements
- Basic Animal Care
- Active Listening
- Front Desk Management
- Telephone Reception
- Typing Skills
Timeline
Bartender
Brasshorse Bar And Grill
07.2017 - 02.2020
Cashier
Fays General Store
01.2016 - 04.2017
Cashier/ Sold Pets
The Pet Store
03.2010 - 06.2010
Cornwall Collegiate And Vocational School
High School Diploma