Morgan Boyum
Leesville,LA
Summary
Known for having great organizational skills. Gifted at working with all types of customers. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Neverwinter Clothing + Gifts
Battle Lake, Minnesota
05.2020 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
Sales Associate
Neverbetter Market + Wellness
Battle Lake, Minnesota
05.2023 - 03.2025
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Adhered to all health department standards while preparing food items according to company recipes and specifications.
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Greeted guests in a friendly and welcoming manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
Barista
Perks Coffee and Tea
Battle Lake, Minnesota, MN
04.2022 - 08.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Adhered to health department regulations concerning sanitation standards.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Barista
Perks Coffee and Tea
Battle Lake, Minnesota, MN
Education
High School Diploma -
Battle Lake Public Highschool
Battle Lake, Minnesota05-2024
Skills
- Customer service
- Multitasking
- Reliable and responsible
- Positive customer engagement
- Safety and cleanliness standards
- Outgoing personality
- Task prioritization
- Customer engagement
- Team cooperation
- Ability to lift 40 pounds
References
References available upon request.
Timeline
Sales Associate
Neverbetter Market + Wellness
05.2023 - 03.2025
Barista
Perks Coffee and Tea
04.2022 - 08.2023
Sales Associate
Neverwinter Clothing + Gifts
05.2020 - Current
Barista
Perks Coffee and Tea
High School Diploma -
Battle Lake Public Highschool