Morgan Breland
Private Care
Mount Holly,NC
7
years of professional experience
Driven and success oriented server. Dedicated to creating an exceptional experience for all guests. In search of opportunities for growth and healthy work environments. Great with people and conflict resolution. The guests experience is the most important.
Work History
Caregiver
1 Year 2 Months- Provided compassionate care to client, ensuring safety and comfort in daily activities.
- Assisted client with personal hygiene, mobility, and meal preparation to promote independence.
- Monitored client health and reported changes to healthcare professionals for timely interventions.
- Developed individualized care plans in collaboration with families and medical staff to enhance quality of life.
Server
4 Months- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to coordinate timely meal preparation and presentation
- Resolved guest complaints promptly, enhancing overall dining experience and satisfaction.
Bartender
9 Months- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Merchandise Manager
1 Year 1 Month- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Interacted with customers to obtain feedback and drive satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Mentored and guided employees to foster proper completion of assigned duties.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Server
1 Year 3 Months- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any issues.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Volunteer Manager
1 Year 4 Months- Supported volunteers by providing training, mentoring, developing and delivering resources and identifying and cultivating partnerships to support volunteers.
- Attended community functions to promote awareness of organization and goals,recruit volunteers and expand network of donors and volunteers.
- Held volunteer seminars and training sessions to promote solidarity between volunteers and understanding of mission and goals of organization.
- Recruited and trained new volunteers on volunteer program goals and objectives.
Education
Diploma
Skills
Product restocking
Product and service sales
Food handling
Money handling
Exceptional time management skills
Customer/Client relations
People person
Verbal and written communication
Professional demeanor
Classic cocktails
Attending multiple customers
Attention to detail
References
Amanda Young
Former Boss at Dollar Tree 2023
Telephone number 910-604-8913
Aaron Samole
Telephone number 704-860-0494
Tom Jones
Former boss at Chillfire Bar and Grill
Telephone number 704-827-2121
Personal Information
Title: Customer Service
Timeline
Caregiver
Private Care
06.2025 - 08.2026Read More
Server
Waffle House
01.2025 - 05.2025Read More
Bartender
Salted Melon
03.2024 - 12.2024Read More
Merchandise Manager
Dollar Tree
10.2022 - 11.2023Read More
Server
Chillfire Grill And Bar (Contemporary Upscale Res)
10.2020 - 01.2022Read More
Volunteer Manager
Self Employed
07.2019 - 11.2020Read More
Kings Mountain High School
Diploma
Read More