Morgan Crosse
Denver,CO
Summary
Friendly and energetic server & bartender who loves the art of hospitality just as much as the craft of a great cocktail. Skilled in mixing up creative drinks, keeping service smooth in high-volume settings, and finding smart ways to manage inventory without ever cutting into the fun. Passionate about making every guest feel welcome, valued, and eager to come back—not just for the food and drinks, but for the experience.
Overview
5
5
years of professional experience
Work History
Head Bartender
Odyssey Italian Restaurant
Denver, CO
10.2024 - Current
- Maintained stock levels to support daily bar operations.
- Trained new bartenders on drink preparation and customer interaction techniques.
- Handled busy bar nights with over 450 guests, often without additional support.
- Created fun, seasonal cocktails using surplus inventory to boost customer retention, while ensuring efficient liquor management.
- Tracked bar inventory to ensure availability of wine, spirits, beer, and produce.
FOH Shift Lead
Black Shirt Brewery
Denver, CO
01.2023 - 08.2024
- Maintained thorough knowledge of the ever-changing specials, beers on tap, and menus.
- Shown strong leadership by serving as the head server and ensuring that each guest is satisfied; if not, I would be sent to address any issues.
- responsible for scheduling boh and foh staff and ensuring that their requests for time off and availability were fulfilled
- On weeknights, I would be the sole server and bartender, handling an average of eight tables per hour and generating about $2,500 in revenue by myself or with one other server
- Since there was no designated bartender, host, food runner, or busser for this job, I had to assign jobs to coworkers in order to maintain a positive work atmosphere and guarantee the customer's requirements were fulfilled. This experience taught me a lot about time management and team work.
Manager
Pacific Bowls and Rolls
Monterey, CA
03.2020 - 01.2023
- Successfully led a team of 16 employees, Oversaw daily operations, enhancing customer satisfaction and staff efficiency.
- Implemented cost-saving strategies, reducing food waste and increasing profitability.
- Partnered with head chef to create food specials, enhancing sales.
- worked with toast reps to introduce digital ordering, improving service speed and customer experience.
- Developed happy hour specials driving foot traffic and repeat patronage.
- created a seasonal cocktail menu and collaborated with neighboring businesses to rotate spirits and the local farmers market to source specific ingredients.
Education
Business
Monterey Peninsula College
MontereySkills
- Customer engagement
- Strong team collaborator
- Inventory management
- High-volume restaurants and bars
- Time management
- Expert mixology
- Complex Problem-solving
Timeline
Head Bartender
Odyssey Italian Restaurant
10.2024 - Current
FOH Shift Lead
Black Shirt Brewery
01.2023 - 08.2024
Manager
Pacific Bowls and Rolls
03.2020 - 01.2023
Business
Monterey Peninsula College