An organized and motivated, eager to utilize time management and organizational skills across different settings. Seeking entry-level opportunities to enhance abilities and contribute to a team efforts.
Overview
6
6
years of professional experience
Work History
Shift Leader
Nothing Bundt Cakes
Mesa, AZ
09.2023 - Current
Handled customer concerns and emergencies in the absence of a manager or supervisor.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Ensured compliance with health and safety regulations to provide a safe workplace.
Stayed calm, collected, and worked efficiently in a fast-paced and high-pressure environment.
Decorated a variety of different cakes to fit a customer's specific needs.
Assistant Manager - Training
Crumbl Cookies
Phoenix, AZ
05.2021 - 04.2023
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Resolved conflicts between team members in an effective manner.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained new employees to meet job requirements.
Provided leadership, insight, and mentoring to newly hired employees.
Worked efficiently in a fast-paced and high-pressure environment.
Provided daily inventory updates, and supplied inventory as needed.
Handled weekly cash deposits and exchanges.
Sales Associate
Shoe Thrill
Chandler, AZ
10.2019 - 08.2020
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Answered customer inquiries regarding product features, pricing, and availability.
Helped customers find specific products, answered questions, and offered product advice.
Answered phone calls to provide store, products and services information.
Education
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ
10-2025
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ
12-2023
High School Diploma -
Hamilton High School
Chandler, AZ
05-2020
Skills
Team Building
Employee Training
Creative Problem Solving
Teamwork
Multitasking
Effective Communication
Task Prioritization
Affiliations
Hamilton High School Pomline (4 Year Member, Senior Captain)
Hamilton Junior (Dance) Company (3 Year Member)
Hamilton Dance Company (1 Year Member)
Dance Instructor For Children (Ages 2-10 For Several Years)
6 Years Of Volunteering Work (AZCEND, Boys and Girls, Club, Clothes Cabin, Feed My Starving Children)
Accomplishments
Alpha Chi National Honors Society (Masters Program)