Morgan Dewey
West Point, UT,UT
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Willing to learn and grow. Takes initiative, driven and level-headed.
Overview
1
1
year of professional experience
Work History
Sales Associate
Rendezvous
2021.09 - 2022.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Syracuse High School
Syracuse, UT05.2023
Skills
- Cash Handling Accuracy
- Retail Store Operations
- Listening Skills
- Verbal and Written Communication
- Guest Relations
- Serve Customers
- Adapt to Diverse Groups
- Teamwork and Collaboration
- Store Opening and Closing
- Multitasking Strengths
- Cleaning Techniques
- Conflict Resolution
Timeline
Sales Associate
Rendezvous
2021.09 - 2022.07
High School Diploma -
Syracuse High School
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