Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Fisher-monson

Minooka,IL

Summary

Multi-dimensional individual that works well in a team but also thrives independently with over 4 years in customer service experience in various industries. Proven track record of being extremely adept, versatile and detail oriented.

Overview

6
6
years of professional experience

Work History

Client Experience Specialist

Proliance Public Adjusting, Inc
03.2023 - 05.2024
  • Acting as the key intermediary between homeowners and insurance providers, entailing thorough review and assessment of homeowners' insurance policies to ascertain coverage nuances for delivering lucid explanations of the claims procedure
  • Offering continual assistance and resolving any inquiries or issues homeowners encounter during the process, while also facilitating the collection of all insurance proceeds.

Business Assistant

Romeoville Smiles Dentistry
02.2022 - 11.2022
  • Administered schedule coordination and patient file management while liaising with insurance entities
  • Oversaw accounts receivable and conducted treatment planning, alongside facilitating the establishment and maintenance of financial agreements with patients.

Sales Representative

TRUGREEN LAWN & PEST CONTROL & TREE SHRUB SERVICE
03.2020 - 08.2021
  • Engaged in the sale of residential lawn care services customized to align with the requirements of prospective and current clientele, employing both direct (door-to-door) and telephonic approaches
  • Responsibilities extended to educating customers on optimal lawn upkeep methodologies through comprehensive lawn analyses, diagnosing lawn and landscape issues, proposing suitable remedies, and establishing pricing structures via meticulous measurement and square footage calculations.

Dental Receptionist

Dental Dreams
04.2018 - 05.2019
  • Executed a diverse range of responsibilities utilizing proficiency in Eaglesoft software, encompassing patient reception, document management, treatment plan fulfillment, appointment scheduling, initial patient paperwork allocation, and liaising with insurance providers for validation.

Education

Business Administration

Lewis Unviveristy
Romeoville, IL

Graduated -

Joliet West High School
Joliet, IL
05.2018

Skills

  • Customer Service
  • Fast learner
  • Detail oriented
  • Billing
  • Scheduling
  • Door-to-Door Experience
  • Sales
  • Communication

Timeline

Client Experience Specialist

Proliance Public Adjusting, Inc
03.2023 - 05.2024

Business Assistant

Romeoville Smiles Dentistry
02.2022 - 11.2022

Sales Representative

TRUGREEN LAWN & PEST CONTROL & TREE SHRUB SERVICE
03.2020 - 08.2021

Dental Receptionist

Dental Dreams
04.2018 - 05.2019

Business Administration

Lewis Unviveristy

Graduated -

Joliet West High School
Morgan Fisher-monson