Multi-dimensional individual that works well in a team but also thrives independently with over 4 years in customer service experience in various industries. Proven track record of being extremely adept, versatile and detail oriented.
Overview
6
6
years of professional experience
Work History
Client Experience Specialist
Proliance Public Adjusting, Inc
03.2023 - 05.2024
Acting as the key intermediary between homeowners and insurance providers, entailing thorough review and assessment of homeowners' insurance policies to ascertain coverage nuances for delivering lucid explanations of the claims procedure
Offering continual assistance and resolving any inquiries or issues homeowners encounter during the process, while also facilitating the collection of all insurance proceeds.
Business Assistant
Romeoville Smiles Dentistry
02.2022 - 11.2022
Administered schedule coordination and patient file management while liaising with insurance entities
Oversaw accounts receivable and conducted treatment planning, alongside facilitating the establishment and maintenance of financial agreements with patients.
Sales Representative
TRUGREEN LAWN & PEST CONTROL & TREE SHRUB SERVICE
03.2020 - 08.2021
Engaged in the sale of residential lawn care services customized to align with the requirements of prospective and current clientele, employing both direct (door-to-door) and telephonic approaches
Responsibilities extended to educating customers on optimal lawn upkeep methodologies through comprehensive lawn analyses, diagnosing lawn and landscape issues, proposing suitable remedies, and establishing pricing structures via meticulous measurement and square footage calculations.
Dental Receptionist
Dental Dreams
04.2018 - 05.2019
Executed a diverse range of responsibilities utilizing proficiency in Eaglesoft software, encompassing patient reception, document management, treatment plan fulfillment, appointment scheduling, initial patient paperwork allocation, and liaising with insurance providers for validation.