Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Morgan Francis

Prescott,AZ

Summary

Skilled Behavioral Health Technician with proven expertise in conflict de-escalation and active listening, honed at Summit Behavioral Health and other facilities. Excelled in delivering compassionate care, fostering patient recovery through innovative support strategies, and enhancing team dynamics. Demonstrated resilience in crisis intervention, significantly improving patient safety and well-being.

Overview

2
2
years of professional experience

Work History

Behavioral Health Technician

Summit Behavioral Health
08.2024 - Current
  • Facilitated on-site activities, support groups, and outings for clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.

Behavioral Health Technician

Virtue Detox
01.2024 - 08.2024
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

Behavioral Health Technician

Royal Life Centers
05.2023 - 01.2024
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Searched resident belongings prior to and during stays.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Facilitated on-site activities, support groups, and outings for clients.

Education

Mingus Union High School
Cottonwood, AZ
05.2017

Skills

  • Active listening
  • Conflict de-escalation
  • Documentation skills
  • De-escalation strategies
  • Client transportation
  • Conflict resolution

Accomplishments

  • Achieved Result by introducing Software for Type tasks.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Behavioral Health Technician

Summit Behavioral Health
08.2024 - Current

Behavioral Health Technician

Virtue Detox
01.2024 - 08.2024

Behavioral Health Technician

Royal Life Centers
05.2023 - 01.2024

Mingus Union High School
Morgan Francis