Morgan Gentry
Fort Worth
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Assistant Manager
Kung Fu Tea
Fort Worth
09.2019 - Current
- Greet customers and take orders, handling cash and card transactions.
- Trained and mentored staff on customer service best practices.
- Handled customer complaints with care and provided appropriate resolutions.
- Implemented promotional strategies to enhance customer engagement and sales.
- Coordinated inventory management and restocking procedures effectively.
- Studied and practiced new drink recipes to ensure accurate preparation.
- Make drinks as well as cook boba and tea.
- Maintained up-to-date knowledge of company products and services.
Veterinary Assistant Externship
A-Animal Clinic & Boarding Kennel
Fort Worth
04.2024 - 08.2024
- Assisted veterinarians during exams and procedures for various animals.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, and respiration rate.
- Updated client records in computer system to ensure data integrity.
- Administered oral and topical medications according to veterinarian guidelines to support patient treatment.
- Transported dogs between kennels and facilities to facilitate timely veterinary care.
- Animal handling and restraint techniques based on animal temperament.
- Inputting client information into the computer.
Smoothie Maker/Cashier
Boulevard of Greens
Fort Worth
08.2020 - 11.2020
- Prepared fresh smoothies using high-quality fruits and vegetables.
- Processed customer orders and managed cash register transactions accurately.
- Guided customers in menu selections based on preferences and dietary needs.
- Checked inventory levels of ingredients and ordered replenishment supplies.
- Executed recipes to prepare hot food efficiently and consistently.
Education
Veterinary Assistant Certification - Veterinary Medicine
Animal Behavior College
Remote 07.2023 - 10.2024
High school diploma -
Brewer High School
Fort Worth, TXSkills
- Inventory management
- Compliance
- Retail Management
- Shift supervision
- Time management
- Communication skills
- Customer service
- Cash Handling
- Multitasking and organization
Certification
- Drivers License
- Veterinary Assistant Certification
- Food Handler Certification
- Pet CPR Certification
Languages
English
Timeline
Veterinary Assistant Externship
A-Animal Clinic & Boarding Kennel
04.2024 - 08.2024
Veterinary Assistant Certification - Veterinary Medicine
Animal Behavior College
07.2023 - 10.2024
Smoothie Maker/Cashier
Boulevard of Greens
08.2020 - 11.2020
Assistant Manager
Kung Fu Tea
09.2019 - Current
High school diploma -
Brewer High School