Morgan Hensley

• Assist patients with eyewear selection and product education
• Process insurance information and submit claims accurately
• Provide exceptional customer service in a medical office setting

• Schedule, reschedule, and cancel patient appointments

• Answer multi-line phones and assist patients professionally

• Process referrals and review patient charts

• Prepare and organize patient cases and documentation

• Served as lead preschool teacher
• Developed and implemented age-appropriate lesson plans
• Prepared children for kindergarten readiness
• Maintained a clean, safe, and organized classroom environment

• Supervised associates and assigned daily responsibilities
• Counted and balanced safes and cash registers
• Ensured shelves were stocked and backroom was organized
• Maintained store organization and operational efficiency

• Implemented play-based learning through crafts and activities
• Sanitized toys and equipment daily to maintain safety standards
• Managed personnel files, timesheets, and attendance
• Created and mailed invoices; processed payments
• Organized and maintained administrative records