Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Morgan Hughes

Webster,NY

Summary

Results-driven Executive Team Leader known for exceptional productivity and efficient task completion. Possess strong leadership, strategic planning, and problem-solving skills vital for navigating complex business environments. Excel in communication, team building, and conflict resolution, ensuring smooth operations and fostering a collaborative team atmosphere. Committed to driving organizational success through proactive management and innovative thinking.

Overview

10
10
years of professional experience

Work History

Executive Team Leader

Target
Penfield , NY
09.2020 - Current
  • Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
  • Managed staff of 60+ employees, ensuring that duties were completed in a timely manner.
  • Managed the full cycle of the recruitment process, including interviewing, screening, and selection of candidates.
  • Assisted with the training and development of career pathways for employees based on their individual goals and objectives.
  • Led inbound team through unloading delivery trucks and stocking store shelves with incoming products.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Ensured compliance with all state and federal food safety regulations.
  • Created and maintained strong relationships with executive team members and external partners.

Style Team Lead

Target
Ithaca, NY
10.2016 - 09.2020
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Coordinated resources across multiple teams to achieve project goals.
  • Organized backroom storage areas to ensure efficient product retrieval.
  • Processed returned merchandise according to company policies and procedures.
  • Replenished low inventory levels from backstock areas using scanning equipment.
  • Updated price tags based on current promotions or discounts offered by the store.

Store Manager

Hoopla Frozen Yogurt
Cortland, NY
01.2015 - 03.2017
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted regular cleaning and maintenance of yogurt machines.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

Associate of Arts - Liberal Arts And General Studies

Tompkins-Cortland Community College
Dryden, NY
05-2014

Skills

  • Order Management
  • Business development and planning
  • Execution of merchandising plans
  • Goals and performance
  • Operations Management
  • Team Development
  • Cross-functional team leadership
  • Customer Relationships
  • Vendor Management
  • Staff Oversight
  • Relationship building and management

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Gardening
  • Baking
  • Reading

References

References available upon request.

Timeline

Executive Team Leader

Target
09.2020 - Current

Style Team Lead

Target
10.2016 - 09.2020

Store Manager

Hoopla Frozen Yogurt
01.2015 - 03.2017

Associate of Arts - Liberal Arts And General Studies

Tompkins-Cortland Community College

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Morgan Hughes