Morgan Keithley
Baytown,TX
Summary
Hard-working Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Supervisor
Lowe's
Baytown, TX
11.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Established strong relationships with vendors
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
CSA/ stocker
Lowes
04.2021 - 11.2022
- Pulled and staged lumber deliveries
- Communicated with management to promote efficiency in daily operations
- Maintained well-stocked, organized and well merchandised items
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty
- Trained new hires on products and services, best practices and protocols to reduce process gaps.
Kompass REP.
P.L. Marketing
01.2015 - 03.2020
- Completed store resets in a timely manner
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Demonstrated self-reliance by meeting and exceeding workflow needs
- Assessed customer needs and upsold products and services to maximize sales
- Submitted daily reports on completed resets.
Education
associates of applied science -
Lee college
12.2015
Skills
- Exceptional customer service
- Organization
- Marketing knowledge
- Excellent communication skills
- MS Office proficient
- Strong work ethic
- Forklift certified
- Merchandizing knowledge
- Strong leadership
- Goal-Oriented
- Strategic Planning
- Staff Management
Timeline
Supervisor
Lowe's
11.2022 - Current
CSA/ stocker
Lowes
04.2021 - 11.2022
Kompass REP.
P.L. Marketing
01.2015 - 03.2020
associates of applied science -
Lee college