Morgan Koenig
Little Elm
Summary
Friendly and reliable team member with strong people skills and excellent customer service. Clear communication, a positive attitude, and the ability to stay calm and efficient in fast paced environments. Experienced in handling transactions, taking orders, and keeping workspaces clean and well stocked. Committed to creating a welcoming experience for every customer.
Overview
4
4
years of professional experience
Work History
Hostess
54th Street Restaurant & Drafthouse
08.2024 - 02.2025
- Greeted customers upon arrival
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Maintained a clean and welcoming environment, ensuring the comfort of customers
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Rearranged tables and chairs for large parties and retrieved high chairs for children
- Backed up servers by checking on tables and retrieving items for guests
Food Runner/Cashier/Busser
Tender Smokehouse
02.2024 - 06.2024
- Greeted customers and provided outstanding customer service
- Maintained clean dining areas, contributing to a pleasant atmosphere for customers
- restocking supplies as needed throughout shifts
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Assisted customers with carry-out service
- Processed payments for orders cash, and card using a POS system
Cashier
Mr. Jims Pizza
06.2021 - 02.2024
- Take customer orders accurately and efficiently
- Handled cash, and card transactions using a POS system
- Provide friendly and helpful customer service at the front counter
- Box and bag food orders quickly and neatly
- Keep work area clean and organized
- Restocked whatever needed to be
- Communicate clearly with kitchen staff to make sure orders are right and on time
- Follow company procedures for safety, cleanliness, and food handling
Education
High School Diploma -
Winfree Academy
Lewisville, TX05-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Greeting guests
- Guest engagement
- Payment processing
- Table bussing
- Food running
- Warm and friendly
Timeline
Hostess
54th Street Restaurant & Drafthouse
08.2024 - 02.2025
Food Runner/Cashier/Busser
Tender Smokehouse
02.2024 - 06.2024
Cashier
Mr. Jims Pizza
06.2021 - 02.2024
High School Diploma -
Winfree Academy
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