Morgan McClernan
Glendora,NJ
Summary
Adaptable educator with a strong focus on classroom management and student engagement. Known for effective problem-solving skills and fostering collaboration among students and staff, contributing to a positive learning atmosphere.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
Mount Ephraim, New Jersey
11.2025 - Current
- Facilitated classroom management and maintained a positive learning environment.
- Implemented lesson plans provided by regular teachers for diverse subjects.
- Supported students with individual learning needs and behavioral challenges.
- Monitored student progress and provided feedback on engagement and participation.
- Adapted instructional strategies to meet varying student abilities and interests.
- Assisted in maintaining classroom materials and resources for effective teaching.
- Encouraged positive behavior among students through effective communication techniques.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Server
First Watch
Cherry Hill, New Jersey
10.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from customers at various tables.
- Served meals promptly while ensuring guest satisfaction throughout the dining experience.
- Maintained cleanliness of tables, utensils, and service areas during busy shifts.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Customer Care Coordinator
TruGreen
Runnemede, NJ
01.2022 - 08.2025
- Coordinated customer inquiries and resolved service-related issues promptly.
- Assisted in training new team members on customer service protocols.
- Maintained accurate records of customer interactions and service requests.
- Collaborated with sales teams to enhance customer satisfaction and retention strategies.
- Utilized CRM software to track customer feedback and service performance.
- Developed informational materials to educate customers on lawn care products.
- Communicated with clients about service updates and promotions effectively.
- Managed multiple tasks simultaneously in a fast-paced environment.
- Resolved customer complaints in a professional manner.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Education
Bachelor of Arts - Business
Fairleigh Dickinson University
Teaneck, NJ05-2015
Associate of Arts - Early Childhood Education
Rowan College At Gloucester County
Sewell, NJ05-2012
High School Diploma -
Clearview Regional
Mullica Hill, NJ06-2009
Skills
- Classroom management
- Lesson plan implementation
- Instructional adaptation
- Customer relationship management
- Conflict resolution
- Record keeping
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Behavioral encouragement
- Training and development
- Adaptable
- Individualized care
- Compliance
- Literacy strategies
- Instructional technology
- Activity planning
- Elementary education
- Verbal and written communication
- Differentiated instruction
- Creativity in teaching
- Health and safety
- Positive reinforcement
- Analytical skills
- Creative problem solving
- Safety awareness
- Classroom organization
- Records management
- Behavior modeling
- Student engagement
- Group instruction
- Active listening
- Enforcing classroom rules
Timeline
Substitute Teacher
Kelly Educational Services
11.2025 - Current
Server
First Watch
10.2025 - Current
Customer Care Coordinator
TruGreen
01.2022 - 08.2025
Bachelor of Arts - Business
Fairleigh Dickinson University
Associate of Arts - Early Childhood Education
Rowan College At Gloucester County
High School Diploma -
Clearview Regional