Morgan Mitchell

-Facilitate core and specialty hourly and salaried management classes for 26 facilities across 3 states

-support operations across facilities as needed

• Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
• Fostered strong relationships with vendors and suppliers, ensuring they were aware of the organization''s expectations around security and loss prevention.
• Supervised surveillance, detection and criminal processing related to theft and criminal cases.
• Monitored paperwork procedures to prevent error-related losses.
• Worked closely with law enforcement in investigating and solving theft and fraud cases.
• Performed thorough cash audits and deposit investigations.
• Controlled reduction of loss inventory by protecting company assets.
• Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.

• Increased customer satisfaction through consistently delivering high-quality products and excellent service.
• Improved bakery efficiency by implementing streamlined processes and procedures.
• Ensured a safe work environment by maintaining strict adherence to food safety guidelines and sanitation standards.
• Supervised daily bakery operations, ensuring consistent product quality and timely completion of tasks.

• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.

• Implemented operational strategies and effectively built customer and employee loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Assisted in recruiting, hiring and training of team members.