Morgan Murphy
East Palestine
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
12.2023 - Current
- Provide customer service in a fast-paced, high-volume restaurant environment
- Train new employees on service procedures and workplace expectations
- Handle financial transactions and maintain accuracy with cash payments
- Assist with opening and closing procedures to maintain efficient operations
Hostess / Busser
The Vineyards at Pine Lake
04.2023 - 11.2023
- Managed reservations and coordinated guest seating to maintain organized service flow
- Assisted servers by delivering food and clearing tables during busy shifts
- Maintained cleanliness and organization of dining areas
- Supported restaurant opening and closing procedures
Shift Manager
Dunkin'
08.2022 - 10.2022
- Supervised staff and assisted team members during high-volume service periods
- Balanced registers and maintained accurate cash handling procedures
- Ensured sanitation standards and operational procedures were followed
- Assisted with food preparation and customer service operations
Education
Bachelor of Science - Criminal Justice, Psychology
Youngstown State University
Skills
- Conflict Resolution
- Situational Awareness
- Team Collaboration
- Public Interaction
- Critical Thinking
- Time Management
- Microsoft Word, Excel, PowerPoint, Outlook
RELEVANT COURSEWORK & ACADEMIC EXPERIENCE
- 15-Week Human Trafficking Awareness Course
- Mahoning County Court Research Project – Case analysis and court procedure research conducted at the Mahoning County Court of Common Pleas
- Completion of 50+ Criminal Justice Case Studies
- Hands-On Forensic Science Laboratory Course
- Criminal Investigative Skills
- Criminal Victimization
- Abnormal Psychology
- Psychology of Intimate Relationships
- Homeland Security
CRIMINAL JUSTICE COMPETENCIES
- Crime Scene Mapping and Photographing
- Fingerprint Lifting
- Case Analysis
- Understanding Criminal Law and Legal Procedures
Timeline
Server
Texas Roadhouse
12.2023 - Current
Hostess / Busser
The Vineyards at Pine Lake
04.2023 - 11.2023
Shift Manager
Dunkin'
08.2022 - 10.2022
Bachelor of Science - Criminal Justice, Psychology
Youngstown State University