Morgan Pearson
Parrish,FL
Summary
Proven track record in enhancing patient relations and streamlining administrative processes at Dolphin Medical Group, leveraging skills in HIPAA Compliance and critical thinking. Excelled in roles requiring empathy and strong communication, achieving positive outcomes in customer service and education. Demonstrated ability to improve operational efficiency and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Dolphin Medical Grouop
07.2023 - Current
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Preschool Teacher
Smarty Pants Preschool
09.2022 - 07.2023
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Customer Service Associate
Lowes Home Improvment
10.2019 - 04.2023
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Education
Emergency Medical Technician - EMT-B
Manatee Technical College
Bradenton, FL01.2025
High School Diploma -
Manatee High School
Bradenton, FL05.2019
Skills
- HIPAA Compliance
- Insurance Verification
- Electronic Medical Records
- Medical Charting
- Patient Relations
- Documentation
- Critical Thinking
- BLS Certified
Timeline
Medical Receptionist
Dolphin Medical Grouop
07.2023 - Current
Preschool Teacher
Smarty Pants Preschool
09.2022 - 07.2023
Customer Service Associate
Lowes Home Improvment
10.2019 - 04.2023
Emergency Medical Technician - EMT-B
Manatee Technical College
High School Diploma -
Manatee High School
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