MORGAN REAVES
Rhome
Summary
Dedicated professional with demonstrated strengths in customer service and time management. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
Baylor Scott & White Hospital
08.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Waitress
Boomerjacks Bar and Grill
05.2023 - 08.2024
- Checked in with customers periodically to assist with additional needs or requests
- Addressed issues promptly, relaying complaints directly to management
- Stocked server areas with supplies throughout shift
Waitress
Texas Roadhouse
03.2022 - 05.2023
- Addressed issues promptly while delivering genuine hospitality to customers
- Contributed to team meetings discussing ways to improve overall service quality
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
Waitress
Cyprus Street Station
08.2021 - 01.2022
- Delivered genuine hospitality and greeted customers upon arrival
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Met cleanliness targets and sanitized dining room, bathrooms and other areas
Waitress
Sweetie Pie Ribeyes
06.2019 - 01.2021
- Processed orders and payments using POS systems while keeping server areas stocked with supplies throughout the shift
- Addressed issues promptly, relaying complaints directly to management
- Handled guest needs with upbeat attitude and attention to detail
Vet tech
Plum Creek Veterinary Clinic
03.2018 - 01.2019
- Provided proper care for boarded animals (dogs, cats, fish, and birds)
- Assisted in conducting physical exams on new patients by recording weight measurements or listening to heartbeats
- Prepared animals for surgery by shaving and sterilizing surgical sites
- Cleaned kennels, exam rooms, and surgical areas to maintain sanitary environment
- Maintained medical records, drug logs and other legally required documentation for animals under care
- Monitored vital signs and anesthesia levels during surgical procedures
- Educated pet owners on proper animal care, nutrition, and preventative medicine
- Followed up on past calls to ensure customer satisfaction and address any concerns
Education
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University of Texas at Arlington
Arlington, TXundefined
Hardin Simmons University
Abilene, Texasundefined
University of Texas
Austin, TexasBachelor Of Science In Nursing - Nursing
Chamberlain College of Nursing
OnlineNursing
Galen College of Nursing
Richardson, TexasSkills
- Customer Service
- Excellent communication
- Positive attitude
- Stress management
- Team Collaboration
- Time management
- Strong multitasking
- Problem-solving
Timeline
Patient Care Technician
Baylor Scott & White Hospital
08.2024 - Current
Waitress
Boomerjacks Bar and Grill
05.2023 - 08.2024
Waitress
Texas Roadhouse
03.2022 - 05.2023
Waitress
Cyprus Street Station
08.2021 - 01.2022
Waitress
Sweetie Pie Ribeyes
06.2019 - 01.2021
Vet tech
Plum Creek Veterinary Clinic
03.2018 - 01.2019
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University of Texas at Arlington
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Hardin Simmons University
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University of Texas
Bachelor Of Science In Nursing - Nursing
Chamberlain College of Nursing
Nursing
Galen College of Nursing
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