Morgan Schroeder
Iowa City,Iowa
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
The Drake on the Riverfront
Burlington, Iowa
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Trained new employees to perform duties.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Parksie Brewery
Burlington , Iowa
03.2023 - 09.2024
Education
Bachelor of Arts - Sports And Recreation Management
University of Iowa
Iowa City05-2026
Associate of Science - Sports Marketing
Southeastern Community College
West Burlington, IA05-2024
Skills
- Food Delivery
- Beverage Preparation
- Table Setting
- Guest Engagement
- Food Running
- Order Management
- Supply Restocking
- Table Bussing
- Special dietary requirements
- Professional Appearance
- Strong Work Ethic
- Cash Handling
- Guest Seating
- POS operation
- Effective customer upselling
Accomplishments
- Apart of National Honors Society
References
References available upon request.
Timeline
Server
The Drake on the Riverfront
10.2023 - Current
Server
Parksie Brewery
03.2023 - 09.2024
Bachelor of Arts - Sports And Recreation Management
University of Iowa
Associate of Science - Sports Marketing
Southeastern Community College
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