Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Morgan Taylor

Keystone Heights

Summary

Competent, compassionate, and empathetic Shift Leader with years of experience in the food industry. An accomplished delegator for responsibilities spanning ,maintaining daily operations , ensuring smooth workflow, and prioritization. Works well under pressure with a persistent, determined, and goal-oriented outlook. Focused on embracing new career opportunities whereby my background and education are conducive to achieving goals and excelling with respect to the customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Crumbl Cookies Franchises
08.2023 - 05.2025
  • Completed store opening and closing procedures and balanced tills.
  • Responsible for holding store keys to open and close in the absence of management, as necessary.
  • Provided exceptional customer service, addressing concerns and complaints in a timely manner.
  • Assisted in the training of new employees on company policies, procedures, and job responsibilities.

Barista

Scooter's Coffee
06.2023 - 08.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Reading Tutor

ReadUSA
02.2023 - 05.2023

.

  • Maintained accurate records of tutoring sessions, tracking attendance, goals achieved, and areas requiring continued focus.
  • Improved students'' reading fluency through tailored lesson plans and engaging activities.
  • Developed strong rapport with students, fostering a supportive learning environment that empowered them to succeed.

Baker

Crumbl Cookie Franchises
07.2022 - 11.2022
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Operated cash registers and processed payments accurately.

Education

Bachelor of Science - Culinary Arts

Florida State College at Jacksonville
Jacksonville, FL
05.2025

High school diploma or GED -

Paxon School/Advanced Studies
05.2024

Skills

  • Employee training
  • Customer service focus
  • Staff supervision
  • Cash handling
  • Problem-solving
  • POS system operation
  • Flexible schedule
  • Food service

Certification

  • Food Handler Certification, 07/01/22, 07/01/25
  • Driver's License
  • Servsafe Manager, 12/01/24, 12/01/29

Timeline

Shift Lead

Crumbl Cookies Franchises
08.2023 - 05.2025

Barista

Scooter's Coffee
06.2023 - 08.2023

Reading Tutor

ReadUSA
02.2023 - 05.2023

Baker

Crumbl Cookie Franchises
07.2022 - 11.2022

High school diploma or GED -

Paxon School/Advanced Studies

Bachelor of Science - Culinary Arts

Florida State College at Jacksonville