Morgan Turner
Knoxville,TN
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Fort Sanders Health and Fitness Center
Knoxville, TN
10.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Explained policies and procedures to visitors.
- Maintained a clean and organized reception area to uphold company image.
Barista
Karns Nutrition
Knoxville, TN
08.2022 - 08.2024
- Greeted customers and took orders for coffee drinks, protein shakes, teas, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with required ingredients.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty beverages and seasonal offerings.
Barista
Hardin Valley Nutrition
Knoxville, TN
08.2022 - 01.2024
- Greeted customers and took orders for coffee drinks, protein shakes, teas, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with required ingredients.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Memorized recipes for specialty beverages and seasonal offerings.
Education
Grace Christian Academy
Knoxville, TN05-2025
Skills
- Menu Memorization
- Cash Handling
- Ordering Procedures
- Opening and closing duties
- POS Systems
- Speedy and efficient
- Exceptional customer service
- New Hire Training
- Inventory Management
- Cash Register Operation
- Active listener
- Order Taking
Accomplishments
- National Honors Society
- National Spanish Honors Society
- AP Scholar
- School Ambassador
- School Chaplain
Timeline
Front Desk Receptionist
Fort Sanders Health and Fitness Center
10.2023 - Current
Barista
Karns Nutrition
08.2022 - 08.2024
Barista
Hardin Valley Nutrition
08.2022 - 01.2024
Grace Christian Academy