Experienced with managing key partner relationships to enhance business outcomes. Utilizes strategic planning and negotiation to drive mutual success. Track record of fostering strong, collaborative partnerships.
Work History
Partner Account Manager
1 Year 1 Month
Luna Physical Therapy | 05.2025 - Current
Managed high volume territories such as Raleigh, Durham, Chapel Hill, Greensboro and Richmond, VA. Maintained and grew relationships with healthcare partners, ensuring high satisfaction and long-term retention for multiple
Expanded MSA partnership with Duke Health, driving monthly referrals from 20 to over 100 within a year through strategic relationship building and provider education.
Achieved 140% territory growth within 8 months by executing targeted provider outreach and expanding referral networks with primary care clinics, case management departments, and specialty clinics.
Partnered cross-functionally with clinical, operations, and sales teams to improve partner performance, streamline processes, and enhance patient outcomes.
Analyzed account performance data to identify growth opportunities and implement strategic initiatives
Monitored KPIs and delivered regular performance reports to leadership, tracking referral growth, account engagement, and operational success.
Medical Assistant
2 Years 9 Months
Raleigh Orthopaedic Clinic | 08.2022 - 05.2025
Assisted Physicians and Physician Assistants in ultrasound-guided injections for knees, hips, shoulders as well as PRP injections.
Ordered Orthotics, Referrals, Bloodwork, EKGs, X-rays and other diagnostic tests such as MRI, MRA and CT Scans.
Gather medical information and create charts for new, post op and recheck patients in Athena/GE computer system.
Assisted patients with pre and post surgical care and information.
Provided guidance and support for patients during exercises and stretching to ensure proper technique to regain mobility.
Handled multiple physical therapists and physical therapy assistants schedules to ensure the patients were coming in for the correct amount of days and ensuring the therapists were meeting their daily and weekly numbers.
Education
Bachelor of Science - Health Science, Exercise Science, Chemistry
Appalachian State University | Boone, NC | 12.2021
Skills
Proficient in Microsoft Office Suite and Hubspot
Business solutions
Customer referrals
Marketing strategies
Account management
Client relationship building
Client relationship management
Sales pitching
Medical terminology
Territory development
Timeline
Partner Account Manager
Luna Physical Therapy
05.2025 - CurrentRead More
Medical Assistant
Raleigh Orthopaedic Clinic
08.2022 - 05.2025Read More
Physical Therapy Aide
Raleigh Orthopaedic Therapy Services
02.2022 - 08.2022Read More
Appalachian State University
Bachelor of Science from Health Science, Exercise Science, Chemistry