Morgan Wetterberg
Richfield,MN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Guest Service Specialist
Juut Salonspa
05.2022 - 11.2023
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Listened closely to customer complaints and responded appropriately to issues.
- Updated customer records and maintained accurate client information.
- Handled payments and processed credit card transactions.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Special Education Teacher
Richfield Public Schools
02.2023 - 06.2023
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Taught multiple subjects to students with intellectual or emotional disabilities.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
Special Education Paraprofessional
Richfield Public Schools
11.2020 - 05.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Helped feeding, toileting, and daily living skills to support physical and emotional well-being.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Education
Bachelor of Science - Nursing
Rasmussen College
Bloomington06.2025
Bachelor of Science - Special Education Teaching
Minnesota State University - Mankato
Mankato, MN12.2022
Skills
- Cash Register Operations
- Verbal and Written Communication
- Inventory Replenishment
- Retail Inventory Management
- Retail Knowledge
- Scheduling Flexibility
- Strong Communication and Interpersonal Skills
- Customer Assistance
Timeline
Special Education Teacher
Richfield Public Schools
02.2023 - 06.2023
Guest Service Specialist
Juut Salonspa
05.2022 - 11.2023
Special Education Paraprofessional
Richfield Public Schools
11.2020 - 05.2022
Bachelor of Science - Nursing
Rasmussen College
Bachelor of Science - Special Education Teaching
Minnesota State University - Mankato
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