Motivated professional with experience in the hospitality industry. Skilled in training new staff and managing guest experiences, consistently fostering teamwork and maintaining high cleanliness standards to enhance overall service quality.
Overview
5
5
years of professional experience
Work History
Server
Red Robin
Buford, GA
02.2021 - Current
Trained new servers on menu items, service standards, and operational procedures.
Managed guest inquiries and resolved complaints to enhance dining experience.
Maintained cleanliness and organization of dining area and service stations.
Assisted in inventory management by tracking stock levels of supplies and materials.
Fostered team collaboration through effective communication and support among colleagues.
Receptionist
Gwinnet Urgent Care
Suwanee, GA
05.2022 - 02.2024
Worked effectively in fast-paced environments.
Maintained organized filing system for client records and confidential documents.
Monitored lobby area to ensure a welcoming environment for clients and visitors.
Proven ability to learn quickly and adapt to new situations.
Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.