Morgan Roupe
Ashland,OH
Overview
3
3
years of professional experience
Work History
Hospital Liaison
Kingston of Ashland
Ashland, OH
09.2022 - Current
- Develop and manage referral sources through hospitals, home healthcare agencies, doctors’ offices and other healthcare professionals
- Travel to hospitals and homes to complete on-site assessments for patients requiring skilled or long-term care services
- Identify potential barriers to discharge planning and work collaboratively with multidisciplinary teams to develop solutions for a smooth admission
- Collaborate with clinical and administrative staff to meet patient needs.
- Assist in coordinating community events.
Administrative Specialist
OhioHealth Shelby Hospital
Shelby, OH
04.2022 - 09.2022
- Support and assist Administrative Nurse Managers on each unit
- Track and order inventory for clinical and clerical needs
- Complete daily care rounds to ensure patients are being provided quality care
- Run and analyze data reports
- Initiate and oversee various projects as a project manager.
Service Excellence Ambassador
OhioHealth Mansfield Hospital
Mansfield, OH
01.2022 - 09.2022
- Endow excellent customer service to patients and visitors as they enter the hospital
- Maintain confidentiality while giving and collecting information for visitors/families/patients
- Respond to special needs and ensure needs are met
- Transport/escort visitors/families/patients to appropriate locations throughout hospital
- Oversee functions of Main Lobby Desk.
Director of Admissions, Social Services, and Marketing
Elms Retirement Village
Wellington, OH
04.2021 - 11.2021
- Facilitate admissions and discharge planning operations
- Provide exceptional customer service as a liaison
- Advocate and ensure quality care for all residents
- Create marketing events and implement marketing strategies
- Supervise staff as a department head.
Education
Bachelor of Science - Exercise Science
Ashland University
Ashland, OH05.2021
Skills
- Analytical and Critical Thinking
- Customer Service
- Documentation Skills
- Excellent Communication
- Organization and Time Management
- Community Engagement
References
References available upon request.
Timeline
Hospital Liaison
Kingston of Ashland
09.2022 - Current
Administrative Specialist
OhioHealth Shelby Hospital
04.2022 - 09.2022
Service Excellence Ambassador
OhioHealth Mansfield Hospital
01.2022 - 09.2022
Director of Admissions, Social Services, and Marketing
Elms Retirement Village
04.2021 - 11.2021
Bachelor of Science - Exercise Science
Ashland University