Morghan Farley
Ruston,LA
Summary
Customer-focused Center Associate known for high productivity and efficiently completing tasks. Skilled in customer service, problem-solving, and communication. Excel at using empathy, patience, and active listening to enhance customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Center Associate
The UPS Store Inc.
Ruston, Louisiana
09.2025 - Current
- Assisted customers with packing, shipping, and printing services.
- Operated shipping software for efficient label creation and order management.
- Processed cash transactions and payments with accuracy to ensure customer satisfaction.
- Maintained a clean and organized workspace for efficient operations.
- Addressed customer inquiries promptly to enhance service quality and support customer needs.
- Attended staff meetings regularly for updates on new products or services offered.
Front of House Employee
Chick-fil-A
Ruston, Louisiana
06.2023 - 08.2025
- Greeted customers and efficiently took orders, enhancing overall customer experience.
- Processed payments and provided accurate change.
- Bagged food and arranged orders on trays for customers, ensuring prompt service.
- Maintained cleanliness and organization of work area, contributing to a welcoming environment.
- Monitored and cleaned restrooms regularly, ensuring supplies were well-stocked for customer convenience.
Education
High School Diploma -
Choudrant High School
Choudrant, LA05-2025
Some College (No Degree) - Nursing
Louisiana Tech University
Ruston, LA03-2026
Skills
- Cash handling
- Customer service
- Time management
- Workplace organization
- Team collaboration
- Conflict resolution
- Problem analysis
Certification
CNA/Louisiana Department of Health/2025
Timeline
Center Associate
The UPS Store Inc.
09.2025 - Current
Front of House Employee
Chick-fil-A
06.2023 - 08.2025
High School Diploma -
Choudrant High School
Some College (No Degree) - Nursing
Louisiana Tech University