Morley Ruth
Pawtucket,RI
Summary
Dynamic professional with extensive experience in store operations and team leadership. Skilled in inventory management and employee training, consistently achieving high standards in customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Dollar General
Troy, NH
08.2025 - 02.2026
- Assisted in daily operations, ensuring efficient workflow and customer service standards.
- Coordinated team schedules to optimize staff coverage during peak hours.
- Monitored store cleanliness and organization, contributing to a welcoming environment for customers.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Cashier Team Lead
Dunkin Donuts- DH Restaurant Group
Laconia, NH
03.2021 - 09.2023
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new cashiers on POS systems and company policies.
- Conducted cash handling procedures, ensuring accuracy and accountability.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Store Manager Trainee
Family Dollar
Meredith, NH
08.2018 - 01.2019
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service standards and operational processes.
- Managed inventory control, including restocking shelves and organizing merchandise displays.
- Analyzed sales data to identify trends and implement strategies for improved performance.
- Enhanced store appearance by implementing visual merchandising techniques that increased customer engagement.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
Lead Sandwich Maker
SUBWAY®Restaurants
Meredith, NH
06.2016 - 02.2018
- Supervised sandwich preparation to ensure quality and consistency in customer orders.
- Trained and mentored new staff on food safety and sandwich-making techniques.
- Streamlined sandwich assembly processes, reducing preparation time and enhancing service efficiency.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Ensured compliance with health regulations through regular kitchen inspections and employee training.
- Fostered a positive work environment by promoting teamwork and effective communication among staff.
Education
Graduate Certificate - On The Job Training
Strive
Boston, MAGraduate Certificate - Computer And Information Sciences
CEI
Somerville, MA02-2008
High School Diploma -
Gilford High School
Gilford, NH06-2002
Skills
- Store operations
- Goals and performance
- POS systems operations
- Store organization
- Team building and leadership
- Work Planning and Prioritization
- Flexible schedule
- Verbal and written communication
Timeline
Assistant Store Manager
Dollar General
08.2025 - 02.2026
Cashier Team Lead
Dunkin Donuts- DH Restaurant Group
03.2021 - 09.2023
Store Manager Trainee
Family Dollar
08.2018 - 01.2019
Lead Sandwich Maker
SUBWAY®Restaurants
06.2016 - 02.2018
Graduate Certificate - On The Job Training
Strive
Graduate Certificate - Computer And Information Sciences
CEI
High School Diploma -
Gilford High School