Morly Pierre
Orlando,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Customer Service Associate
Lowe's Home Center, Inc
05.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Cart Attendant
Wal-Mart
03.2022 - 05.2022
- Offered carts to patrons.
- Collected carts left in parking areas and returned to retail stores.
- Periodically disinfected carts preventing spread of disease.
- Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Cleared parking lot of litter and foreign debris.
- Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
- Cleaned carts and repaired broken or damaged parts.
- Gathered and consolidated carts, freeing up additional cart return spaces.
Amazon Driver
PRIME LIGHTNING LOGISTICS LLC
09.2021 - 12.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Security Officer
Universal Orlando
01.2019 - 07.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Utility1
LIST MANUFACTURING INC
06.2017 - 08.2017
- Managed time to juggle multiple tasks simultaneously with ease.
- Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
- Maintained safe and organized workspace to minimize risk of injury.
- Inspected completed cabinets for quality assurance.
Education
Associate of Arts - Architecture
Seminole State College
850 S State Rd 434, Altamonte Springs, FL 3271406.2024
Certificate - Coding
Orange Technical College - South Campus
2900 W Oak Ridge Rd, Orlando, FL 3280906.2021
Certificate - 3D Animation Technology
Orange Technical College - South Campus
850 S State Rd 434, Altamonte Springs, FL 3271406.2019
High School Diploma -
Apopka High School
Apopka, FL06.2017
Skills
- Customer Service
- Guest Services
- Conflict De-Escalation
- Screening Wands
- Safety and Security
- Report Writing
- Security Screening
- Maintenance Requirements
- Route Logs
- Valid Driver's License
- GPS and Route Planning
- Loading and Unloading
Timeline
Customer Service Associate
Lowe's Home Center, Inc
05.2022 - Current
Cart Attendant
Wal-Mart
03.2022 - 05.2022
Amazon Driver
PRIME LIGHTNING LOGISTICS LLC
09.2021 - 12.2021
Security Officer
Universal Orlando
01.2019 - 07.2021
Utility1
LIST MANUFACTURING INC
06.2017 - 08.2017
Associate of Arts - Architecture
Seminole State College
Certificate - Coding
Orange Technical College - South Campus
Certificate - 3D Animation Technology
Orange Technical College - South Campus
High School Diploma -
Apopka High School
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