Hi, I’m
Mosses Irmakesen
Los Angeles,CA
Overview
24
years of professional experience
Work History
Hotel HuntingtonDuarte, CA
Hotel Front Desk Receptionist
07 2021 - Current
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Aid TanzaniaEdwards, CO
Co-Founder & Director
02 2007 - Current
Job overview
- US non-profit founded to help indigenous pastoralists in Tanzania live a more secure and stable life through holistic programs that improve financial standing, educational levels, and the health and well-being of families living in the Ngorongoro Conservation Area.
Walmart Super centerAvon
Night stocking and unloading and make sure shelves full of products and zoning before the opening time.
12 2020 - 01 2022
Job overview
- Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
4 Wheeling TanzaniaKaratu, Tanzania
Owner
01 2015 - 01 2022
Job overview
- Led guests on self-drive outings to experience the local villages, coffee farms, indigenous tribes and to take part in cultural experiences
- Ran operations and dealt with licensing and taxing authorities
- Recruited, trained and oversaw staff at 2 locations including contracted ride leaders, operations manager and office manager
- Developed safety, maintenance and inspection programs
- Organized contractors to provide specialized encounters and marketed the rides and experiences to local tour operators.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Kiretono Resource OrganisationKaratu, Tanzania
Co-Founder & Director
01.2015 - 01.2022
Job overview
- Tanzanian registered NGO focused on supporting girls' education and increasing women's financial standing amongst marginalized populations
- Impacted thousands of lives positively by providing access to pop-up health screenings, clean drinking water, efficient wood burning stoves, income generation, and education
- Managed local staff and oversaw construction and maintenance of facilities including contracts
- Introduced new services to beneficiaries and worked to improve uptake amongst target population
- Interviewed and selected scholarship recipients and explained the educational program to applicants and their families.
In-Room Dining, Park Hyatt Beaver CreekAvon, CO
In room dinning server
01 2008 - 01 2010
Job overview
- Collaborated with kitchen staff to ensure prompt preparation and delivery of food items.
- Educated guests on available menu options and daily specials, guiding them through their selections as needed.
- Participated in ongoing training sessions to remain current on industry trends and best practices.
- Developed strong relationships with repeat guests, providing consistent quality service during each stay.
- Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
Ngorongoro Crater LodgeNgorongoro, Tanzania
Butler
01.2001 - 01.2007
Job overview
- Provided personalized service to international guests from all over the world at Tanzania's premier safari lodge
- Greeted guests upon arrival, carried their luggage and helped them get settled in their bungalow explaining amenities, dining and bar offerings, spa packages and resort services
- Served meals and poured drinks, mixing cocktails and serving wine
- Arranged for early morning wake up calls in person served with coffee or tea
- Provided turn down service, including building a wood fire each evening
- Mid afternoon, prepared for the guests return from a game drive by running a hot bath in the guest's freestanding tub looking over the crater
- Saw guests off when they checked out
- Versed in hotel policies on safety.
Central Casting - Los AngelesBarbank
Background Actor
12 2021 - Current
Job overview
- Collaborated with fellow background actors to create authentic crowd scenes for various film and television projects.
- Demonstrated physical stamina by participating in long filming days while maintaining energy levels and focus throughout each take.
- Enhanced on-set experiences by accurately following director''s cues and maintaining consistent character portrayals.
- Contributed to seamless production flow by promptly arriving on set, fully prepared with costume and makeup.
Education
Mringa Secondary School
University Overview
Other
Other
- Swahili
- Maasai
Timeline
Co-Founder & Director
Kiretono Resource Organisation
01.2015 - 01.2022
Butler
Ngorongoro Crater Lodge
01.2001 - 01.2007
Hotel Front Desk Receptionist
Hotel Huntington
07 2021 - Current
Co-Founder & Director
Aid Tanzania
02 2007 - Current
Night stocking and unloading and make sure shelves full of products and zoning before the opening time.
Walmart Super center
12 2020 - 01 2022
Owner
4 Wheeling Tanzania
01 2015 - 01 2022
In room dinning server
In-Room Dining, Park Hyatt Beaver Creek
01 2008 - 01 2010
Background Actor
Central Casting - Los Angeles
12 2021 - Current
Mringa Secondary School