Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Mouhammed Hour

Mouhammed Hour

Staten Island,NY

Summary

I am a bilingual sales professional, fluent in English and Arabic, with comprehensive experience in general business administration and sales. I offer the ability to manage and administer operations, direct workforce planning, all while utilizing a high degree of leadership, initiative, and problem-solving skills. I have been commended for successfully implementing and executing financial, marketing, and business plans that streamline processes, increase profitability, and enhance performance and quality improvement goals. With a vast experience of dealing with customers 1 on 1, I’ve learned a great deal with selling the product to the customer while simultaneously selling myself to them as well. I have learned to earn life long customers and becoming self motivated to excel sales goals and meet expectations to grow within the workspace and personal environment.

Overview

5
5
years of professional experience

Work History

Automotive Sales Consultant

Honda
Staten Island , NY
03.2025 - Current
  • Assisted in developing customer financing options.
  • Provided product information, features, and benefits to customers.
  • Answered customer inquiries regarding vehicle availability, specifications, financing terms.
  • Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
  • Collaborated with service department personnel to ensure customer satisfaction.
  • Advised customers on extended warranties, insurance policies, and other related services.

Automotive Sales Consultant

Champion Auto Sales
Newark, NJ
05.2020 - 02.2025
  • Increased after-market sales by 8% by persuasively presenting additional products which enhanced vehicle and ownership experience.
  • Managed sales negotiations and financing options.
  • Trained and developed sales team members to maximize revenue.
  • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Directed team bringing in more than $120,000 per month.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Brought in above-average sales revenue each month.

Legislative Intern

New York State Assembly
Albany , NY
01.2024 - 05.2024
  • Attended committee hearings, briefings, and meetings to gain an understanding of policy initiatives.
  • Drafted memos summarizing the proceedings of legislative events.
  • Provided assistance in preparing materials for floor debates on pending legislation.
  • Maintained records of communications between legislators and constituents.
  • Welcomed guests to legislative office, asking open-ended questions to identify ways to offer help.
  • Conducted research to aid Assemblyman Andrew Goodell with valuable information.

Store Supervisor

CVS Pharmacy
Staten Island, NY
10.2022 - 01.2023
  • Dealt with customer complaints and rectified product and service issues.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Developed store budgets, monitored expenditures and completed financial reports.
  • Handled customer transactions and balanced cash drawers.

Education

Bachelor of Science - Political Science

College of Staten Island
New York, NY
12-2024

Skills

  • Contract Negotiation
  • Verbal and Written Communication
  • Sales and Marketing
  • Meeting Sales Goals
  • Business Development Support
  • Organizational Skills
  • Critical Thinking
  • Computer Skills
  • MS Office
  • Training & Development
  • Friendly, Positive Attitude
  • Work Ethic
  • Cash Register Operations
  • Cash Distribution
  • Credit Approval and Denial
  • Financial Services
  • Customer Service
  • Calm and Professional Under Pressure
  • Building Customer Trust and Loyalty
  • Adaptive Team Player

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Automotive Sales Consultant

Honda
03.2025 - Current

Legislative Intern

New York State Assembly
01.2024 - 05.2024

Store Supervisor

CVS Pharmacy
10.2022 - 01.2023

Automotive Sales Consultant

Champion Auto Sales
05.2020 - 02.2025

Bachelor of Science - Political Science

College of Staten Island
Mouhammed Hour