MOUSTAPHA CONTE
Apex,United States
Summary
Dynamic Program Director with a proven track record at I9 Sports Charlotte, excelling in program management and community engagement. Expert in staff training and event coordination, I enhance participant satisfaction and operational efficiency. Adept at problem-solving and risk management, I foster a positive team culture while ensuring compliance with safety standards.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Program Director
I9 Sports Charlotte
Charlotte, United States
12.2025 - 07.2026
- Direct and oversee youth sports programs, ensuring high-quality experiences for participants, families, and coaches.
- Manage program operations, including scheduling, registration, staffing, and game-day logistics.
- Recruit, train, and supervise coaches and staff to maintain program standards, and a positive team culture.
- Build strong relationships with parents, community partners, and participants to increase engagement and retention.
- Coordinate league operations, resolve issues efficiently, and deliver exceptional customer service.
- Monitor program performance, and implement improvements to enhance participant satisfaction and operational efficiency.
- Ensure compliance with safety policies and organizational procedures during practices and events.
Operations Leader
Matthews Sports Complex
Matthews
06.2024 - 12.2025
- Managed day-to-day operations of an expanded learning program.
- Streamlined backroom operations for improved efficiency and customer satisfaction.
- Gathered and organized materials to support operations.
- Managed daily operations to ensure smooth facility functionality.
Intramural Coordinator
Wingate Campus Rec
Wingate
08.2024 - 05.2025
- Recruited new participants through engaging presentations at orientation sessions.
- Organized end-of-season tournaments that fostered healthy competition among teams while promoting school spirit.
- Increased student involvement in intramural programs through effective marketing and promotion strategies.
- Trained and supervised student employees, fostering teamwork and leadership skills among participants.
Team Member
YMCA Cary
Cary
06.2021 - 08.2024
- Keep work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained cleanliness and organization in common areas and facilities.
- Facilitated activities, ensuring a safe and engaging environment for participants.
Recreation Assistant
Monroe Parks & Recreation
Monroe, North Carolina
12.2022 - 07.2023
- Assisted in planning and executing special events at local parks.
- Coordinated facility rentals and ensured compliance with safety regulations.
- Provided customer service to patrons, addressing inquiries and concerns effectively.
- Facilitated youth programs, promoting teamwork, sportsmanship, and active lifestyles.
- Set up facility areas with supplies, tables and chairs for planned activities.
- Monitored participants during recreational activities to ensure safety regulations were followed.
Education
Bachelor of Science - Exercise Science
05.2025
Men's basketball team member - developed leadership, teamwork, time management, and resilience.
Skills
- Program Management
- Sports Operations
- Youth Sports
- Administration
- Team Leadership
- Staff Training & Development
- Event Planning & Coordination
- Scheduling & Logistics
- Customer Service Excellence
- Community Engagement
- Risk Management & Safety Compliance
- Operations Management
- Budget Management
- Microsoft Excel
- Microsoft Office Suite
- Time Management
- Problem Solving
- CPR Certified
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Raleigh, NC
Open to relocation: Yes
Languages
English
Full Professional
French
Professional
Timeline
Program Director - I9 Sports Charlotte
12.2025 - 07.2026
Intramural Coordinator - Wingate Campus Rec
08.2024 - 05.2025
Operations Leader - Matthews Sports Complex
06.2024 - 12.2025
Recreation Assistant - Monroe Parks & Recreation
12.2022 - 07.2023
Team Member - YMCA Cary
06.2021 - 08.2024
Wingate University - Bachelor of Science, Exercise Science