Moutez Thabata
Albuquerque,NM
Summary
With a robust background in retail management and a brief yet impactful tenure as a judicial specialist, my career is marked by a commitment to operational excellence and judicial efficiency. At Pitt Stop Convenience Store, leadership and innovative problem-solving became my cornerstones, leading to a 20% optimization in inventory management and a significant boost in customer satisfaction.
In the dynamic court environment of the New Mexico Judiciary, organizational skills and the ability to work under pressure were essential. My role in managing court dockets and supporting high-profile cases honed my competencies in project management and stakeholder communication, ensuring a seamless and professional court operation. These experiences reflect a consistent drive to improve systems and processes within diverse professional settings.
Overview
14
14
years of professional experience
Work History
Store Manager
Pitt Stop Gas Station
06.2010 - Current
- Provide customer service by assisting customer needs, such as sales, refunds, or exchanges
- Supervise employees engaging in sales, inventory-taking, and bank deposits
- Operate 7 security cameras to actively prevent theft and damage and maintain safety
- Train new or incoming employees
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Built customer loyalty and retention by delivering excellent shopping experiences.
Judicial Specialist
New Mexico Judiciary
04.2023 - 06.2023
- Provides customer service information with a high volume of pro se litigants by providing general procedural information without giving legal advice
- Communicated pertinent information to clients via phone, email, and mail
- Orders, reviews, sorts, and organizes jury summons
- Prepares alpha list, random list, void dire sheet, and seating chart for jury trials
- Prepares exhibits and hard copy case files
- Research automated, hard copy, and microfiche files for case status data
- Certifies and prepares court records, tapes, logs, and exhibits for cases on appeal to higher courts
- Ensures the office, courtrooms, and equipment are operational
- Serves as a court monitor.
Store Associate
Big Top Market
12.2018 - 01.2020
- Provide customer service by assisting customer needs, such as sales, refunds, or exchanges
- Keep records of purchases, sales, and requisitions
- Operating cash registers and balancing drawers
- Manage inventory levels and coordinate replenishments from 6 contractors (Pepsi, 7-Up, Gem State, Marlboro)
- Accomplished multiple tasks within established timeframes
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Volunteer
American Red Cross
06.2019 - 07.2019
- Assisted with transferring locations by driving moving trucks, organizing items by future location, and setting up tables and cabinets
- Made gift packages for the homeless and assisted with managing donation envelopes
- Discussed and evaluated moving scenarios with the coordinator
- Maintained clean, neat, and operational facilities to serve program needs
- Assisted with special events and programs.
Education
M.D. Criminology -
Loyola University
New Orleans, LA05.2023
Bachelor of Arts Criminology, Arts, Psychology -
University of New Mexico
Albuquerque, NM05.2021
Associate of Arts Sociology -
Central New Mexico Community College
Albuquerque, NM05.2019
Associate of Arts Criminology -
Central New Mexico Community College
Albuquerque, NM05.2019
Skills
- Communication
- Data collection
- Cultural, social, and situational awareness
- Interpersonal skills
- Critical thinking and attention to detail
- Advanced technological skills
- Surveillance
- Teamwork
- Leadership
- Multitasking
- Exceeding Customer Expectations
- Dispute Mediation
- Store Presentation
- Schedule Management
Timeline
Judicial Specialist
New Mexico Judiciary
04.2023 - 06.2023
Volunteer
American Red Cross
06.2019 - 07.2019
Store Associate
Big Top Market
12.2018 - 01.2020
Store Manager
Pitt Stop Gas Station
06.2010 - Current
M.D. Criminology -
Loyola University
Bachelor of Arts Criminology, Arts, Psychology -
University of New Mexico
Associate of Arts Sociology -
Central New Mexico Community College
Associate of Arts Criminology -
Central New Mexico Community College
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