- Provided inpatient and Ambulatory floor support for various Inpatient and ambulatory departments.
- Trained and supported Providers and end users with a lot of understanding and patience.
- Supported and trained medical staff with how to chart Patient Chief Complaint, Problem List, medical/surgical history input, Family History input.
- Assisted physicians and on how to place orders using Smart Sets, to enter and associate diagnoses and how to set up and manage Smart Tools, Macros, and the integration of Dragon use with CPOE.
- Assisted nurses on how to navigate through workflows, creating addendums, medication reconciliation, appropriately use of charting tools.
- Educated end users on tips and tricks created to explain their workflow.
- Acted as liaison between end users and the command center by issuing tickets to follow through with a resolution.
- Ensured clinical staff has adequate security to provide adequate patient care.
- ATE Support for Emergency Dept. Physicians, Nurses, Techs, and clerk.
- Guided End Users with finding information about a patient without opening the chart, and how to assign and remove an end user from a patient's treatment team.
- Assisted all users with viewing provider schedules, manage & configure patient reports.
- Provided inpatient floor support for the Med surge and Emergency Department.
- Trained and supported Providers and end users with a lot of understanding and patience.
- Supported and trained medical staff with how to chart Patient Chief Complaint, Problem List, medical/surgical history input and Family History input.

