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Associate Principal Engineer

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Accomplished Human Resources professional with over five years of experience in recruitment, onboarding, employee relations, and process improvement. Adept at driving organizational success by managing end-to-end recruitment processes, fostering a positive workplace culture, and implementing HR strategies to enhance employee engagement. Skilled in developing SOPs, training programs, and compliance initiatives to meet organizational objectives. Expertise in technology, finance, and healthcare industries with strong leadership, problem-solving, and communication abilities.

Conscientious professional with a strong background in assisting terminal patients, disable person and families through active listening, compassionate care and interpersonal skills with expertise in monitoring vital signs, maintaining patient documentation, and providing wound care assistance.Proven track record of delivering compassionate care while adhering to HIPAA regulations and facilitating effective communication within healthcare teams.Communicative Hospice Aide, resident care assistant committed to helping with activities of daily living for patients in private residences,group home and facility settings.

Dynamic and multi-talented APRN with expertise in assessing, treating, and managing individuals facing chronic diseases, acute care issues, substance abuse, and mental health challenges. Committed to patient advocacy and interdisciplinary collaboration to ensure optimal patient outcomes. Proven ability to deliver compassionate care while implementing evidence-based practices that enhance recovery and well-being. Dedicated to continuous professional development and remaining current with advancements in healthcare to provide the highest standard of care.

Highly motivated product specialist with 4+ years of car sales experience including networking, communication, and customer service excellence. Proven track record of exceeding sales goals in competitive environments. Goal oriented, successful at closing sales and satisfying customers. Staying on top of changes in marketing, customer purchasing and service standard. Creative in overcoming obstacles while satisfying challenging customers. Extremely coachable and a team player. Highest total front and back end PVR. Average of 15+ cars a month with excellent CSI records.

Professional with strong background in school social work, ensuring students' well-being and fostering academic success. Skilled in crisis intervention, individual and group counseling, and creating supportive environments. Collaborative team player focused on achieving positive outcomes, adapting to changing needs and challenges. Known for effective communication, empathy, and strong problem-solving abilities.

Proactive professional with expertise in electrical troubleshooting and safety compliance. Experienced in conducting equipment inspections and maintaining inventory, ready to contribute to operational excellence and workplace safety.

Dynamic and dedicated healthcare professional with extensive experience in medical and aesthetic sales, patient care coordination, office management, and patient care management across various healthcare settings. Proven track record at Performance Health and Wellness, where I successfully led teams to enhance patient care, improve office efficiency, and elevate patient satisfaction. Skilled in HIPAA protocol adherence, managing electronic health records (EMR), and ensuring seamless communication between clinical and administrative teams. Adept at overseeing daily office operations, including scheduling, staff coordination, and maintaining accurate documentation. Experienced in monitoring office metrics and generating flash reports to track key performance indicators and drive continuous improvement. A strategic team player with exceptional organizational and leadership abilities, committed to advancing patient care, optimizing workplace efficiency, and fostering a positive, patient-focused environment.

I am the father of two amazing boys, Finn and Parker. I am an electrician by trade but I am also a people person. I thrive on engaging individuals and particularly helping them find their best life. I desire to find employment with a company that will provide a positive work experience and where my skills can help the company grow and meet its goals.

Highly experienced Scheduler with over ten years of expertise in administrative support and customer service. Skilled in calendar management, documentation, and optimizing procedures to enhance communication and overall productivity. Known for thriving in both independent and collaborative environments, with a proven ability to adapt quickly, acquire new skills, and excel in diverse roles. Committed to delivering efficient, organized, and solutions-oriented support across all levels of operation.

Experienced healthcare administrative professional with over 20 years of combined experience in medical records coordination, patient and customer services, and office operations. Seeking a front office role in Patient Services where compassionate customer service, attention to detail, and critical thinking are essential. Proven ability to manage registration, scheduling, and deliver an outstanding patient experience in fast-paced environments.
Office professional with strong organizational skills and focus on efficient operations and support. Proven track record in managing schedules, coordinating events, and handling communications. Known for fostering team collaboration and adaptability in dynamic environments. Reliable in meeting deadlines and achieving results. Skilled in Microsoft Office Suite, project management, and customer service.

Mphailele Tsebetsebe

Summary

Overview

Work History

Patient Care Coordinator

Customer Support

Customer Success Representative

Education

Graduate Certificate - Healthcare

Associate's Degree - Business Administration And Management

Skills

Timeline

Patient Care Coordinator

Customer Support

Customer Success Representative

Graduate Certificate - Healthcare

Associate's Degree - Business Administration And Management

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