Dynamic server with a strong work ethic and exceptional customer service skills, honed at Marriott International, Inc. Proven ability to enhance guest experiences through personalized service and effective team collaboration. Expertise in cash handling and allergy awareness, consistently achieving high customer satisfaction by attending to needs promptly and accurately.
Work History
Server
Marriott International, Inc.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma - Food&Beverage
Miklós Zrinyi
Hungary, Pécs
06.1992
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Safe food handling
Menu memorization
Team collaboration
Sales expertise
Sales techniques
Order accuracy
Allergy awareness
Tableside etiquette
Food and beverage pairings
Accomplishments
Nominated 4 times to JW Marriott 5 diamond of the month , won 2014.
Nominated JW Marriott employee of the year in 2014
Also nominated the Central Florida Pineapple Award food & beverage category in 2024