Muaiad Faeq
Raley's
Fair Oaks,CA
2
Languages
3
years of professional experience
Adaptable and motivated worker with years of experience in customer service and fast paced retail settings. My standout skills would be my positive attitude when dealing with customers and my efficiency focused work ethic. Eager and always happy to learn new skills and further develop current ones. Solid team player.
Work History
Courtesy Clerk
3 Years 6 Months- Assisted customers with bagging, carryout, and cart retrieval to support efficient front-end operations.
- Coordinated with cashiers and front-end staff to resolve customer needs and maintain smooth traffic flow.
- Monitored stock of bags, carts, and supplies to prevent service interruptions at registers.
- Maintained clean checkout, entryway, and parking areas through routine sweeping, spill cleanup, and sanitation.
- Trained new courtesy clerks on customer service expectations, safety practices, and store procedures.
- Improved front-end efficiency by prioritizing tasks and adapting to changing customer volume throughout shift.
Clerk/Customer Service Representative
3 Years 6 Months- Resolved customer inquiries and complaints with accurate product, pricing, and store policy guidance.
- Assisted shoppers with checkout issues, loyalty accounts, and service desk requests.
- Processed returns, exchanges, and refunds using point-of-sale systems with attention to policy compliance.
- Maintained accurate transaction records while balancing cash handling and service desk responsibilities.
- Supported daily front-end operations by organizing paperwork, responding promptly, and ensuring consistent service.
- Communicated order status, availability, and special requests across departments to support customer needs.
- Stocked, rotated, and faced products to ensure freshness and organized presentation.
- Processed transactions accurately while balancing speed, courtesy, and compliance.
Deli Associate
3 Years 6 Months- Assisted customers with special requests, product selections, and timely fulfillment of deli orders.
- Operated slicers, scales, and kitchen equipment to portion products accurately for customer orders.
- Prepared deli meats, cheeses, and fresh foods while following food safety and sanitation standards.
- Restocked display cases and maintained attractive merchandising for grab-and-go and service counters.
- Cleaned workstations, utensils, and food-contact surfaces to maintain compliance with health guidelines.
Scanning Operator
3 Years 6 Months- Managed item scanning, price verification, and label updates to maintain accurate store signage.
- Audited UPCs and item data to correct discrepancies and support checkout accuracy.
- Monitored inventory adjustments and reported scan errors to reduce shelf-to-system mismatches.
- Coordinated ad changes and shelf tags, ensuring timely merchandising updates across assigned departments.
Education
High School Diploma
Associate of Science - Kinesiology
Skills
Customer service
Quick learner
Phone communication
Customer-oriented mindset
Dependable performance
Deadline management
Strong work ethic
Approachable demeanor
Client interaction
Time management
Conflict resolution
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Interests
Playing and Watching sports
Hiking
Working out
Timeline
Courtesy Clerk
Raley's
04.2023 - CurrentRead More
Clerk/Customer Service Representative
Raley's
04.2023 - CurrentRead More
Deli Associate
Raley's
04.2023 - CurrentRead More
Scanning Operator
Raley's
04.2023 - CurrentRead More
Bella Vista High School
High School Diploma
Read More
American River College
Associate of Science from Kinesiology
Read More