Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mubarak Barud

Minneapolis,MN

Summary

Dynamic and detail-oriented professional with extensive customer service experience at Ebenezer/Fairview. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept in managing high-volume inquiries while maintaining confidentiality and fostering team collaboration. Proficient in Microsoft Word, ensuring efficient office operations and a welcoming environment.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Ebenezer/Fairview
07.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Team Associate

Walmart
10.2023 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Operated register to process payments and collect cash payment for order totals.

Cashier

Shoe Dept. Encore
03.2021 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • On a high volume day assisted an upwards of 50-60 customers by providing high quality customer service.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate of Arts - Management Information Systems

Normandale Community College
Minneapolis, MN
05-2026

High School Diploma -

Edina High School
Edina, MN
06-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Telephone etiquette
  • Team collaboration

Languages

Somali
Native or Bilingual
Arabic
Elementary

Timeline

Front Desk Receptionist

Ebenezer/Fairview
07.2024 - Current

Team Associate

Walmart
10.2023 - 04.2024

Cashier

Shoe Dept. Encore
03.2021 - 07.2021

Associate of Arts - Management Information Systems

Normandale Community College

High School Diploma -

Edina High School
Mubarak Barud