Muhammad Arif
Plano
Summary
Dynamic sales associate with a proven track record at DSW Shoe Warehouse, excelling in customer service and relationship building. Leveraged excellent people skills to enhance customer engagement and drive repeat business. As an operations supervisor, implemented effective training programs, boosting team productivity and ensuring seamless operations.
Overview
4
4
years of professional experience
Work History
Sales Associate
DSW Shoe Warehouse
07.2024 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Operations Supervisor
Islamic Association Of Collin County
03.2021 - 03.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Education
High School Diploma -
Plano West Highschool
Plano, TX05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Relationship building
- Upselling
Accomplishments
- Brought in [number] new customers.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
Languages
Hindi
Full Professional
Urdu
Native or Bilingual
American sign language
Limited Working
Timeline
Sales Associate
DSW Shoe Warehouse
07.2024 - 02.2025
Operations Supervisor
Islamic Association Of Collin County
03.2021 - 03.2024
High School Diploma -
Plano West Highschool
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