Muhammad Azhar
Mundelein,Illinois
Summary
Expert retail sales professional offering three or more years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front-end cashiers.
Overview
5
5
years of professional experience
Work History
Cashier Manager
Mobil Gas Station
09.2021 - Current
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Manager
Bp Gas Station
06.2018 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Bakery Chef
Jewels Osco
03.2021 - 08.2021
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Trained and supervised new employees on bakery operations and procedures.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
Cashier
Khols
11.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Computer And Information Systems Security
College of Lake County
Grayslake, IL05.2023
High School Diploma -
Mundelein High School
Mundelein, IL05.2021
Skills
- Staff Training
- Issue Resolution
- Documentation and Reporting
- Time Management
- Attention to Detail
- Till Counting
- Schedule Maintenance
- POS System Troubleshooting
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
English
Professional Working
Timeline
Cashier Manager
Mobil Gas Station
09.2021 - Current
Bakery Chef
Jewels Osco
03.2021 - 08.2021
Cashier
Khols
11.2019 - 01.2020
Manager
Bp Gas Station
06.2018 - Current
Associate of Science - Computer And Information Systems Security
College of Lake County
High School Diploma -
Mundelein High School