MUHAMMAD BIN ANWAR
Scarborough,Canada
Summary
Dynamic, results-oriented professional with a proven track record of exceeding sales targets. Expertise in problem-solving and leadership, gained through hands-on experience managing end-to-end operations of a successful business, including marketing, brand reputation, customer satisfaction, competitiveness, and employee management. Ambitious and adaptable with a strong multicultural perspective and a commitment to maintaining high performance in fast-paced environments. Passionate about driving success while fostering a culture of excellence and resilience.
Overview
6
6
years of professional experience
Work History
Owner
HarfunCA
03.2023 - Current
- Launched and managed e-commerce store generating revenue
- Handled global shipping to 3+ countries
- Achieved 98% customer satisfaction rating
- Increased sales by 23% through online marketing strategies
Sales Associate
Structube Furniture & Accessories
Toronto, ON
10.2023 - 07.2025
- Assisted 50+ customers daily in selecting furniture and accessories, enhancing overall shopping experience.
- Maintained product displays and ensured store cleanliness, contributing to a welcoming environment.
- Processed transactions accurately using point-of-sale systems, increasing operational efficiency.
- Helped team exceed monthly sales targets by 15% through strong customer engagement
- Participated in inventory management activities, including stock replenishment and organization.
Front Desk Agent
Quality Inn Hotel
Queens, New York
04.2020 - 06.2023
- Managed front desk operations, handling 30-50+ check-ins and check-outs daily
- Delivered exceptional customer service, resolving guest concerns and maintaining high satisfaction levels
- Coordinated room assignments and maintained accurate reservation records using property management systems.
- Assisted with guest inquiries, phone calls, and administrative tasks in a fast-paced environment
- Trained new front desk staff on procedures, improving team efficiency and service consistency
- Implemented process improvements to enhance guest satisfaction and streamline operations.
Education
Business Management
Durham College
Oshawa09-2025
Skills
- Customer Relationship Management (CRM)
- Sales Strategy & Closing
- POS systems
- Inventory management
- Problem Solving
- Cross-cultural engagement
- Exceeding sales targets
- Motivated professional
- Time management
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Languages
English - Native or Bilingual
Hindi - Native or Bilingual
Punjabi - Native or Bilingual
Urdu - Native or Bilingual
Timeline
Sales Associate
Structube Furniture & Accessories
10.2023 - 07.2025
Owner
HarfunCA
03.2023 - Current
Front Desk Agent
Quality Inn Hotel
04.2020 - 06.2023
Business Management
Durham College